Privacy policy

PRIVACY POLICY

Last Updated: 18 June 2026

REVIVAL TRAINING CLUB, also trading as REVIVAL and R3V ("we", "us", "our"), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, purchase products, enquire about coaching services, join our community, subscribe to communications, or otherwise interact with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. DATA CONTROLLER

For the purposes of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws, REVIVAL TRAINING CLUB is the Data Controller of your personal information.

Contact Details:

REVIVAL TRAINING CLUB (REVIVAL / R3V)

Email: info@revivaltrainingclub.com

Website: www.revivaltrainingclub.com

1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business operations, legal obligations, services, technology, or regulatory requirements.

The latest version will always be published on our website with the revised "Last Updated" date.

1. INFORMATION WE COLLECT

We may collect personal information that you provide directly to us, including:

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address
• Payment confirmation details
• Account information
• Coaching application information
• Fitness and training goals voluntarily submitted by you
• Customer service enquiries
• Community membership information
• Marketing preferences
• Any information submitted through forms, surveys, emails, or support requests

1. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, we may automatically collect:

• IP address
• Device information
• Browser type and version
• Operating system
• Website usage data
• Pages viewed
• Referring websites
• Date and time of visits
• Cookie identifiers
• Analytics data

This information helps us improve our services, security, website performance, and user experience.

1. INFORMATION FROM THIRD PARTIES

We may receive information from trusted third-party providers, including:

• Shopify or other ecommerce platforms
• Payment processors
• Email marketing providers
• Analytics providers
• Advertising platforms
• Delivery and fulfilment providers
• Social media platforms
• Customer support providers

1. HOW WE USE YOUR INFORMATION

We may use your information to:

• Process orders and payments
• Deliver products and services
• Provide coaching services
• Manage memberships and community access
• Respond to enquiries
• Provide customer support
• Improve our website and services
• Monitor website performance
• Prevent fraud and abuse
• Maintain security
• Comply with legal obligations
• Send service-related communications
• Send marketing communications where consent or another lawful basis exists

1. LEGAL BASIS FOR PROCESSING

Where required under applicable law, we process personal information based on one or more of the following legal grounds:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of vital interests
• Establishment, exercise, or defence of legal claims

1. MARKETING COMMUNICATIONS

If you subscribe to marketing communications, we may send emails regarding:

• New product releases
• Coaching opportunities
• Community updates
• Events
• Promotions
• Brand news

You may unsubscribe at any time by using the unsubscribe link contained within marketing emails or by contacting us directly.

1. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Operate our website
• Improve functionality
• Analyse traffic
• Measure performance
• Enhance user experience
• Support advertising and remarketing activities

You may manage cookie preferences through your browser settings.

If Shopify powers our website, information regarding Shopify cookies can be found through Shopify's legal documentation.

1. SHARING YOUR INFORMATION

We may share your information with:

• Payment service providers
• Website hosting providers
• Ecommerce providers
• Delivery partners
• Analytics providers
• Email marketing providers
• Professional advisers
• Regulatory authorities
• Law enforcement agencies where legally required

We do not sell your personal information.

1. INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries outside the United Kingdom.

Where international transfers occur, we implement appropriate safeguards to ensure your information remains protected in accordance with applicable data protection laws.

1. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Provide products and services
• Manage coaching relationships
• Meet legal obligations
• Resolve disputes
• Maintain business records
• Enforce agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

1. DATA SECURITY

We implement reasonable technical, organisational, and administrative safeguards designed to protect personal information against unauthorised access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

1. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with a supervisory authority

UK users may lodge complaints with the Information Commissioner's Office (ICO).

1. CHILDREN'S PRIVACY

Our products, services, coaching, and community are not directed toward individuals under the age of 16.

We do not knowingly collect personal information from children under 16 without appropriate parental consent where required by law.

1. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of external websites.

1. CONTACT US

If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us:

Email: info@revivaltrainingclub.com

Website: www.revivaltrainingclub.com

REVIVAL TRAINING CLUB
Also trading as REVIVAL and R3V